1、Are you manufacturer or trade company?----We are a comprehensive industrial and trading company, established in Chengdu in 2023, specializing in the export of pet products. We offer a wide range of product lines covering various pet needs, including toys, travel, living, health care products, etc., ensuring that the needs of different pets and consumers are met. 2. Can l ask for a sample?----Yes we provide free sample. Samples cost will be 100% Returned after you place a formal and batch order.3、How long we can get the samples? How long about the delivery time?----Our RTS Product sample time is 2-5 working days, delivery time is about 10-20 days. ----Our OEM Product sample time is 7-10 working days, delivery time is about 15-30 days.----The delivery time of special products will be confirmed separately according to your needs and our production time.4、What kind of shipping method can you cooperate with?----Sea shipping, railway shipping and air transportation are all available. DHL, UPS, FEDEX, TNT or some special shipping routes are publicly known for shipping,too. We will check the best shipping solution according to the destinations and order quantity for our customers.5、What payment terms you accept? ----We accept T/T, L/C, PAYPAL. Any kind of payment is OK for us.6、What about your warranty?----We offer 12 months of guarantee for all our products since the date of delivery date. For any quality problem, please take photos and videos for our checking. We will held the responsibility and give you a satisfactory solution. Negotiation is a better solution for problems.7、What services you will provide? ----Custom service: we have set up good business relationships with many gold suppliers, can provide the OEM service to our customer.----Wholesale business: we sell many kinds of hot selling product in the market, can we can provide the best price with good quality product to our customer.----Small quantity order business: if you just start doing business in the market, you can contact with us, we support lowquantity order with faster delivery time.----Professional drop shipping service: most of our product support MOQ 1pcs with best price.8、What is your Company business principle?----Our team has professional knowledge and good customer service skills, providing support and assistance to customers at any time to ensure customer satisfaction.---- We are committed to continuous innovation, introducing new products and technologies, keeping pace with the times to meet the changing needs of the market and consumers.
